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       》》FAQ

>> How do you level my character?
We relies on strictly enforced internal policies to safeguard customer game accounts. Every single character is leveled by

2 veteran gamers that conducts himself in an ethical manner in

the game. It goes without macros, dupes, game bug exploits,

and other such foolishness will never be used. Your character

will be leveled the safest way possible: by going through the grind. We also do some of the quests for you during the power level-ing if not much time consuming. Class-specific key quests will be done if it's available during the power leveling period.

>>How can I make my payment?
We currently accept verified PayPal as our term of payment; you can pay us by clicking the PayPal button in the certain section of our website to make payment. Please make sure to include your account details such as your username, password, server name, character name, and your full name, your contact address, your phone number, your primary

E-mail, etc with your payment.

>>All loots will stay on the character, right?
Of course! You retain all gold and loots during the power level-

ing.  You will typically gain good equipments and substantial

game money.

>>How can I communicate with you after my payment has been made?
You can opt to contact us via Live Help, e-mail or MSN (contact details can be found in the Contact Us section). Please quote

your order number to ensure your enquiry is dealt
with swiftly.

>>What should I do if my desired order cannot match the levels you listed in your website?
Please talk with our customer service center by Live Help, MSN

or E-mail. They will help you to place your order at any time accord-ing to your special requirements.

>>What should I do if the Live Help is not available?
Much as we set the highest priority for all our valued customers, instances where internet connections are temporally down or our systems might be facing some technical faults and disturbances are inevitable. In event of such situation, please do contact us via email and we will revert back to you shortly.

>>Live Help is on , but no one seems to be answering.
Under such situation, we urge you to hold your cool and be a little more patient with us. Our customer service representative may be temporally away from their work station or either that, we may be experiencing high traffic volume on our live help system. After all, you are served by a human being behind a computer. However, you can contact us via email and we will revert back to you shortly.

>>How can I track my order status?
You can track your order status by simply logging on to our website to check with our customer representatives. And for power leveling order, you can check on 'Power leveling Report' page of our website.

>>What happens if I entered a wrong Character name or selected the Wrong server?
Under such instances,please log on to our website and contact any of our customer representatives In order to expedite the process, please furnish us with your actual desired Character name, Server name and followed by your Paypal address. We will then rectify the error.